LEGAL
Terms & Conditions
Effective date: September 15, 2026
These terms govern your use of the VedaKinetics Physiotherapy website and the booking of appointments through it. By using the site or booking an appointment, you agree to these terms.
1. Appointments & booking
Appointments booked through this website are subject to clinician availability. We’ll confirm your appointment by email, SMS or WhatsApp. Please arrive on time — late arrival may reduce your session length or require rescheduling.
2. Payments
Where payment is required at the time of booking, it is processed securely through Razorpay. Prices shown at the time of booking are final for that appointment. We do not store your card, UPI or bank account details.
3. Cancellations & rescheduling
You may cancel or reschedule an appointment by contacting us directly at least a few hours in advance wherever possible. Refunds for prepaid appointments, where applicable, are handled on a case-by-case basis — contact us using the details below to request one.
4. Nature of care provided
Information on this website (including descriptions of conditions and treatments) is provided for general understanding only and is not a substitute for an in-person clinical assessment. Your treating clinician will advise on the diagnosis and care appropriate to your specific condition during your consultation.
5. Patient responsibilities
Please share accurate information about your medical history, current condition and any medication you are taking, so that your clinician can provide safe and effective care. Follow the home-care or exercise guidance given by your clinician for the best outcome.
6. Website use
You agree to use this website only for lawful purposes and not to misuse the booking system, attempt to access other patients’ records, or interfere with the site’s normal operation.
7. Limitation of liability
While we take care to keep information on this website accurate and up to date, VedaKinetics is not liable for any loss arising from reliance on general website content in place of professional medical advice.
8. Changes to these terms
We may update these terms from time to time. Continued use of the website or booking of further appointments after an update constitutes acceptance of the revised terms.
9. Contact us
Questions about these terms can be sent to vedakinetics@gmail.com or by calling +91 96767 63277.